long day

So today is going to be my long day at work but will be busy.. Got chosen to work on a group for the employee survey that we did last fall. We got the company results now we break off into local groups to discuss any concerns, issues and suggestions for improvement. The biggest ones for us at the Contact Center will be job security/more hours.. and the pay.. altho can't complain.. benefits are excellent. On par with the nurses apparently at the hospitals.. Then i get to be acting Team Lead all this week from 4-11 today and then 3-11 the rest of the week. Wee bit nervous but inbound is better to handle than doing the outbound which is alot pickier when it comes to the reports. So that should keep me fairly busy this week *grin* And i'll get to sit in on my first Team Leader meeting this week. weeee. well we'll see how today goes. Allison :)